DSD Composites strives for the absolute best in providing its customers with high quality products. We hold ourselves to the highest standard with our manufacturing processes and quality control. Under numerous, intense and rigorous inspections, though rare, manufacturing defects can occur. We stand by our products and by our customers and this is why we offer a 2 year warranty against manufacturing defects.
We recommend checking the product carefully before signing.
1. If you receive the package from DSD Composites and find that the packaging is damaged, please refuse to accept it. Examples include torn, smashed, opened or water damaged boxes. The package will be returned directly to DSD Composites. We will re-arrange shipment within 10 business days after receiving the returned package.
2. If you receive the package and it appears to be in good condition, but the product is significantly damaged during shipment, please contact us within 5 business days after signing and keep the original shipping label, packing, boxes etc.
Wheels and components (accessories not included): 2 Year Warranty, 3 Year Crash Replacement to the original purchaser (your claim must include proof of purchase).
This is the warranty and crash replacement policy is for all wheels and components unless otherwise stated on our website.
If any manufacturing defect occurs within 30 days, DSD Composites is obligated to replace the product(s) and also pay for the shipping cost. If any manufacturing defect occurs within 31 days to 36 months, DSD Composites is obligated to replace the product(s), and the customer will be responsible for shipping charges.
Warranty does not cover:
1. Improper assembly, maintenance, or maintenance by an unauthorized technician.
2. Installation of parts or accessories not originally intended for, or compatible with, the product(s) as sold. Examples include wheels and components used with exceeded weight limits, over inflated tires, damaged rims from under inflated tires, etc.
3. Damage or failures caused by a crash, large impact, abuse of the product, non-compliance with manufactures specifications of usage or any other fractious reasons.
Crash Replacement Statement:
In case of accidental or intentional abuse (crashing, poor handling and storage or other mis-use), DSD Composites will offer a 45% discount off on the current price of the product(s), and the customer will be responsible for shipping charges.